“Is this vibrating red light wand that works on a cellular level legit?”
That’s a great example of the kinds of questions that lie in Jack Chew’s WhatsApp messages from us. Another might be “can you really cure chronic back pain holistically by breathing at pace whilst manifesting a pain free life and standing on a kettlebell?”
Why? From our inception, two things were clear.
1. To be respected in the space you have to earn your stripes, you have to act ethically, you need to understand great clinical care and you have to listen to people who know more than you.
2. To market healthcare effectively you have to truly understand the intricacies of the space and how this world works, it’s not just about profit, it’s about doing things the right way.
Since day one, not only was our co-founder a physio, but we’ve continuously hired great clinicians and industry people, whilst behind the scenes, we’ve quietly listened to trusted voices in the industry to help guide us, sense check our direction, pull us up on silly ideas that we might have (and we’ve had a few) as well as giving us deep industry knowledge that you can’t just learn yourself or read in a magazine. Some might be surprised to hear this but it’s rare we don’t throw an idea past his or someone else’s eyes before executing it. The two biggest ideas we’ve had in recent times, HMDG Connect and The Private Practice Barometer, were both thought up in tandem with a broad group of clinic owners, even if we eventually went on to execute them ourselves.
As HMDG has grown we think it’s important to not just rely on informal friendships but to formalise the process and show the industry what and who helps guide our thinking, providing even greater transparency.
Introducing the HMDG Advisory Board
We asked Jack to assemble a board of four influential leaders who he knows the industry trusts. We’ve brought them in to:
- Pressure-test our ideas before they go to market.
- Be a sounding board for our team.
- Challenge our thinking to ensure we never get complacent.
- Guide our direction so we stay aligned with patient needs and ethical standards.
The People
Renowned for clinical expertise, compassionate leadership and pioneering tech integration. Lucy built & sold 2 successful businesses, Octopus Clinic & Physioval.
Currently Lead Physiotherapist and founding Director of Restart Physio offering virtual and in-person sessions in Haslemere, Surrey, UK alongside roles as NED, media spokesperson and health consultancy.
Previous clinical career as an MSK Physio working across the NHS, elite sport and private sector, Nicola bought, scaled and exited a MDT healthcare business; tops:health. Following an EMBA, she now focuses on fractional and board roles for preventative health, human performance and sports tech companies, looking to translate scientific credibility into scalable strategy and measurable outcomes. Remains passionate about empowering high performance, from clinical to commercial.
The founder and CEO of Indergaard Physiotherapy Ltd, Ove has approaching 30 years experience in the MSK industry, now heading up a group of four clinics in the north of England. An internationally respected educator in the field of Shockwave Therapy, Ove recognises how technology can enhance clinical and business outcomes. He remains as passionate as ever about raising the quality of diagnosis and standards of service delivery in MSK.
The co-founder and COO of Dyer Street Clinic, Laura has grown a two person husband and wife practice to a 20+ strong multi-disciplinary clinic. A chiropractor by training and a passionate evidence-informed MSK care advocate by education, Laura holds clinical and strategic roles and links them through her passion for high level problem solving and precise management.
Jack founded Chews Health in 2013 and has been heavily involved in the industry though The Physio Matters Podcast and platform, MSKReform, a non-profit industry think-tank, his time in the CSP and the crazy project that was and is Therapy Live. He lives near Altrincham with his wife Charlotte and their identical twin boys who are affectionately known across social media as ‘Test and Control’.
We’ve changed a lot over the past few years and we believe that we have a responsibility towards the industry. This committee ensures we stay sharp and continue to deliver work that the industry respects.
We want to keep growing and learning as a team and we are very excited to have people who care deeply about standards and outcomes around us to help us keep getting better.
