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Building the perfect patient avatar

I’m sure most people have heard of a customer avatar—it’s a term that seems to pop up constantly, which I find absolutely infuriating. But before we delve deeper, let’s define it properly. What is a customer avatar? According to trusty ChatGPT: A customer avatar is a detailed description of your ideal customer. It’s like creating

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free spinal screens chiropractor

Why Free Spinal Screens Are a Bad Marketing Idea for Chiropractors

Free Spinal Screens Are a Bad Marketing Idea for Chiropractors   Free spinal screens might seem like an easy way to bring new patients through the door, but they are a flawed and outdated strategy. Chiropractic clinics that continue to rely on this tactic are not only wasting valuable resources but also risking long-term damage

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The one thing every MSK clinic owner should consider in 2024/25 and why you MUST take action or lose money

Today, I’m going to do what those stupid ads do—you know the ones, they claim to be able to make you 10X profit out of nothing. Except I’m really going to show you how to do it, just by simply changing your online booking system and, more importantly, I’m going to tell you which one

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Evidence Based Physio Requires Evidence Based Marketing

Evidence Based Physio Requires Evidence Based Marketing

An entire industry is beholden to the ideas of thought leaders and gurus, moving slowly from one gimmicky quick fix to another. Sound familiar? Is that MSK healthcare I’m talking about? Or healthcare marketing? It’s both. About 18 months ago, I took a leap into the dark and decided on a career change from physiotherapy

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